Showing posts with label celcom3g. Show all posts
Showing posts with label celcom3g. Show all posts

LIMITED CONNECTIVITY ERROR

1
A few months back, I received an email from one of the visitor of this blog asking me about this problem, "limited connectivity". The good news is that this error happen rarely if you own a Windows XP based machine. The bad news is, the probability of having to face this error on a machine with Vista OS is greater. Limited connectivity error is a result of the mulfunctioning DHCP system.

Diagnosis:
Celcom Broadband utilized Public Dynamic IP, meaning that there is a big chance that you might be sharing an IP with someone else. Celcom provide a "pool of IPs" and each time your computer connect to the internet, you will never know which IP you will be assigned untill you are connected to the internet network. The system which control this is called the DHCP (Dynamic Host Configuration Protocol).

Scenario:
Everytime you start a PDP session a.k.a. creating a connection to the internet network, (in this case, since you do not have a specific IP) your computer will send a request to the Celcom Server asking for an IP. Due to network error, the server did not respond to your computer request. After several request went unanswered, your computer will create a dummy IP (usually starting from 169.***.***.***). What happen is that the data session bridging is success but no reply from the ISP server. Just imagine a car moving from point A to point B. The highway connecting A and B is available but the car is out of petrol.

Solutions:
1. Connection is there but without a valid IP address. Thats why it shows erorr "limited connectivity".
2. Without valid IP your connection to the internet network is meaningless because other computers and servers on the network will not recognize or communicate with your computer and vice versa.
3.Rebooting your computer usually solved this problem.
4. Or, try to change your network band (e.g. from 3G only to GPRS only etc.)
5.If you are on Vista OS, upgrading your drivers/firmware is the best bet if you frequently bugged by this problem. There is an unconfirmed report (but highly possible) about the problem with Vista`s TCP/IP with some old modems and routers.

--
Andrey Arshavin The Legend
amrymr.blogspot.com

DO CELCOM BROADBAND SUPPORT IPv6 INTERNET LAYER PROTOCOL?

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Recently a Celcom careline representative consulted me on a matter with regards to whether Celcom Mobile Broadband support the next generation of internet protocol IPv6.

The answer (eventhough may not be publicly announced by Celcom (M) Bhd) is affirmative. For the time being Celcom Internet network are based on the current standard which is the IPv4. Last year Ericsson was contracted by Celcom to provide a new networking flatform based on the All-IP architecture by deploying Ericsson`s Mobile Softswitch system. Reader can refer to this article for the full story {http://www.lightreading.com/document.asp?doc_id=149524&site=ctia}

As a result of the implementation of an All-IP core networking system, automatically it will also support IPv6 protocol per say. In laymen term for simple understanding, compared to IPv4, IPv6 have the upper hand over IPv4. I will only highlight 2 (actually there are several but for me these 2 are the most important), namely:

a. Support larger allocation for DNS system (IPv4 use a 32bits address and IPv6 use 128bits of address) and ability to accomodate the ever increasing internet traffic
b.More secure connections


Example: a diagram of ALL-IP core networks by Motorola inc

IPv6 addresses range from 0000:0000:0000:0000:0000:0000:0000:0000 to ffff:ffff:ffff:ffff:ffff:ffff:ffff:ffff(e.g: 2001:0db8:85a3:0000:0000:8a2e:0370:7334). For IPv4 the range is from 000.000.000.000 to 255.255.255.255 (e.g: 10.128.1.242)

CELCOM IP LOOK UP

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Last night I was surprised to see that I was hooked to a new IP. I said its new because previously I never hooked to this IP. So I am glad to know that actually Celcom do provides more than 2 IPs for the Peninsular Malaysia subscribers. The new IP is 203.82.91.101 [previously I was hooked to 203.82.79.2 and 203.82.91.34] Please refer to the attachment below:


SERVICE UNAVAILABLE ERROR AND INFO ON A MOBILE BROADBAND SYSTEM

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Since the early of this week, there were several complaints with regards to the Prepaid Broadband offered by Celcom. This package operate using WCDMA network spectrum which offers speed of up to maximum 384Kbps only. The most common problem, is that whenever subscriber want to do the connection, error message pop up saying that service is unavailable.

Root Problem:
Most of the case is due to the problem with the GSN (GPRS Support Node) system. Whenever subscriber want to initiate Internet sessions, a PDP (Packet Data Protocol) will be created and processed by the SGSN. In this case, to establish a connection to the world wide web, a valid link must be available on HLR (Home Location Register). If the link status was invalid or incorrect, then you will have this service unavailable error.

Solutions:
The root problem above may happen if the WCDMA network is down. Restarting your computer or device may solve this temporary problem. You also may try to revert your connection to GPRS/EDGE only since its a totally different network. If this not solving your problem, its time to contact their contact centre. Log a report and wait until their technician team ratify the problem, usualy gonna take arround 3 working days.

Brief information on a mobile broadband system:
1) Subscriber who want to access internet (let say subscriber are using Vodafone E165G USB Modem), whenever the subscriber click "connect" button on the Mobile Partner application software, the computer will instruct the Modem to create or initiate a PDP (Packet Data Protocol) session and send it to the GSN (GPRS Support Node) System. The PDP session exploit the GSM network to reach the GSN system.

2) The GSN system encorporate 2 data nodes which process the incoming PDP session (called the SGSN [Serving GPRS Support Node] ) system and second one is the system which process and determine the connection to the internet (called the GGSN [Gateway GPRS Support Node] ).

3) So when you face an error like "sevice unavailable", "a connection to the remote computer cannot be established"-eventhough these error may be the result of your mulfunctioning/conflicting software and hardware, however most of the time these error may be attributed to the failure of the PDP session to be sent correctly to the SGSN system.

4) If you face an error like "Limited Connectivity" where the connection status is connected but in fact its not there at all, then the fault most probably lies on the the GGSN system. "Limited connectivity" error usually happen when your IP was not assigned correctly by your ISP provider. The GGSN determine what IP should be assigend to your computer so that your computer can communicate with the entire Internet network. If the GGSN failed to do so, automatically your computer will auto generate a dummy IP. What is the function of this dummy IP? Well, nothing to be precise. The IP only recognized by the host computer but annonymous in the eyes of the other computers on the network.

5) What is proxy and what is IP address?
Definitely they are two different "things". Usually proxy address is used within an internal network while IP address is used between network. However basicly they are both used as identification or as a communication method between a devices/clients or servers.



ERROR 619: A CONNECTION TO THE REMOTE COMPUTER CANNOT BE ESTABLISHED

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Solution:
Port Conflicts:
1.(With the data card inserted), right-click on the My Computer icon and select Manage
2.Click on Device Manager (left of the Computer Management window)
3.Expand Ports COM & LPT (right side of the Computer Management window). In here you should see your devices , these will be your data card ports. In brackets next to each device will be listed port numbers (i.e. COM 6, COM 4). Ensure that no other devices listed within Ports use the same COM numbers.
4.Once done, please make sure choose GPRS/GSM only OR 3G/WCDMA/HSDPA only as your network connection type preference
5.Please make sure your connection profile use correct APN which is celcom3g




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I blogged from an iOS device.. :) no preferred subjects. A lil' bit of technology, a lil' bit of amateur photography.. But mostly it all centered around my daily life.

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