VLBDC error anybody?!!

5
This morning I received an email with an error which I never heard/know before. Anybody out there who were "special" enough to face this problem? Frankly speaking, since I subscribed to Celcom Mobile Broadband, I didn't encounter any problem with their service (except in a few occasions where the error 619 demon 'surface' and caused my connection to transform from BROADBAND service to SUPER SNAIL BAND).

Scenario:
A subscriber try to do connections to the internet, and.....the browser will automatically directed to this webpage www.vlbdc.com. Thinking that his homepage maybe accidentally changed, he tried to open another website. To this subscriber horror, it seems that he cannot even open another page because every time the subscriber typed a web address and hit enter, automatically it will be directed back to this haunted www.vlbdc.com

Solutions:
Since I never face this problem before, I don't have any concrete answer to this problem.. Generally, if the subscriber are able to open the vlbdc.com site, that means the internet connection is OK. The most probable answer is that the subscriber computer was invaded by a virus/malware. I did try to open the website myself. Here is the screenshot:
A quick WHOIS of this website:
This website is registered under a company located at Shanghai China (75.125.118.191). So, if its so happen that your computer was invaded by viruses/malware, then you know exactly what you need to do. Update your Antivirus and make sure your firewall is activated. Don`t forget to delete all your browsers old temporary internet files and cookies. Go to my computer, right click on drive C and go to disk clean up. Clear everything. Then repeat the same procedure to your other drive. Reinstall or better upgrade your dialing software and modem driver to the latest version. If still failed, try to do System restore. If everything has been done but you still get the same error, then maybe its time for you to reformat your computer.

P/s: If you happen to be the victim of this vlbdc.com error, please give me the full detail so that we can find the best solution for it.TQ




MOBILE CONNECTION IS NOT POSSIBLE

17
Its almost 2 months since the last time I updated this blog [ I took a long leave :) ].

Last weekend I have a training/meeting with ZTE personnel. For those who does not know yet, ZTE currently is the main modem distributor for Celcom Mobile Broadband. They supply ZTE K3565-Z (Same spec with Huawei or Vodafone K3565). Same product, but from two different distributors. Both modem are using Vodafone Mobile Connect Lite as a dialling software and both a made in China products ;)..

(You think that this is a Vodafone product??!! Naahh..its ZTE or HuaWei. pls dont be fooled by the logo hehe )

Based on the training given, it seems that among the most common problem faced by those who are using this modem on a Celcom Mobile Broadband network is they frequently face this error "Mobile connection is not possible". Due to my laziness, I just copy and paste it here for us to share the available solutions:

Ladies and gentlemen, familiar with this error? If your answer is a definite yess, then proceed with your reading..

Reasons
Known reasons are 2 at present, and all the possibilities below due to the Windows OS problems or the compatibility.
1. As the pop-up window shown, other programs really occupied the device.
2. Network problems.
3. Devices Driver problems.

Way to fix
For 1, reboot the computer and try again. If no effect, uninstall VMC and install it again.
For 2, wait for a moment and try to connect again. If no effect, move to another place and try again.
For 3, right click “My Computer” and select “manage” – “Device Manager”, then check all the ZTE devices. Please ensure all the red selected ZTE devices works fine.
Please make sure all the ports and comm related to your modem is configured correctly

If not, install the device driver manually.

If you cannot install the driver manually, right click the device and select uninstall then scan the new device. The driver then can be installed properly.

The default path for the drivers of K3565-Z below (assuming that you installed your software in drive C):

C:\Program Files\Vodafone\Vodafone Mobile Connect\Driver\pccard\xp\ZTE3520



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I blogged from an iOS device.. :) no preferred subjects. A lil' bit of technology, a lil' bit of amateur photography.. But mostly it all centered around my daily life.

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